Privacy Policy

1. Introduction

Computer Port IT Solutions ("we," "us," or "our") operates computerport.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, company name, and any other information you voluntarily provide through contact forms.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, referral source, and other analytics data collected via Google Analytics.
• Cookies: We use cookies to enhance user experience and track site performance.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Analyze site usage and improve our website
• Comply with legal obligations
• Prevent fraud and enhance security

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS protocols. However, no method of transmission over the Internet is 100% secure.

5. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We use the following third-party services:

• Google Analytics: For website analytics and performance tracking
• Web3Forms: For secure form submissions
• Vercel: For website hosting and CDN services

6. Rights of the Data Principal

In accordance with the DPDP Act 2023, you possess the following rights regarding your personal data:

• Access & Correction: Request a summary of your data or correct inaccuracies.
• Erasure: Request deletion of your data once the purpose of collection is fulfilled.
• Withdrawal of Consent: Withdraw your consent for data processing at any time.
• Right to Nominate: Designate an individual to exercise your rights in the event of death or incapacity.

To exercise any of the above rights, please submit a formal request to our Designated Grievance Officer listed in the section below.

7. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Contact form submissions are retained for customer relationship management purposes.

8. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date below. Your continued use of the website constitutes your acceptance of the updated Privacy Policy.

10. Grievance Redressal

In accordance with the Digital Personal Data Protection Act (Section 10) and the Information Technology Rules (Rule 3 Clause 2), the company has appointed a Grievance Officer to address any concerns or queries regarding your data privacy and the usage of this website.

You may contact our Grievance Officer directly at:

As per statutory requirements, we shall acknowledge your grievance within 24 hours and aim to resolve the matter within 30 days of receipt.

Last Updated: March 2026